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Solutions Engineer

SSB BART Group (SSB) helps companies design and enhance their digital systems - including web sites, web applications, software, hardware, and services - so they are usable by people with disabilities. In the same way that buildings must conform to the Americans with Disabilities Act (ADA), modern web sites and applications must be accessible to people with disabilities or face legal liability. SSB allows organizations to address these risks through software, training, and consulting solutions.

The Solutions Engineer will be responsible for managing the technology evaluation stage of the sales process, working with the sales team as the key technical adviser and product advocate for our software and services.

Responsibilities

  • Assist the sales team in the technical qualification of new sales opportunities, understand client requirements and articulate the value proposition of our product
  • Act as primary internal technical resource during sales process and transition to post-sales implementation team.
  • Lead the technical scoping discussions with new prospects and our clients
  • Demonstrations and Pre-Sales Support
    • Provide online and onsite product demonstrations to technical and non-technical audiences
  • Update and maintain product demonstration scripts
  • Interpret customization and enhancement requests and general feedback from our client base to the project management team
  • Work closely with product management team to prioritize client enhancement requests as part of future product releases.
  • Participate in the development of responses to RFIs, RFPs and Security Questionnaires
  • Work directly with the Product Support team to:
    • Assist in maintaining technical documentation
    • Assist in maintaining technical training materials

Requirements

  • 5+ years of industry experience with B2B enterprise focused enterprise software is ideal
  • Strong presentation skills both online and in person
  • Extensive technical pre-sales experience with SaaS solutions
  • Project management experience within a business to business environment
  • Ability to handle multiple complex projects in parallel
  • Must be able to articulate technology and product positioning to both business and technical users
  • Experience with and technical knowledge of websites and web applications
  • Willingness to travel
  • Bachelor degree in Computer Science or related field

Application Process

Salary is commensurate with experience. This is a full-time, salaried position with a competitive benefits package. It is being offered in the Manchester, NH office. For immediate consideration please submit your resume and cover letter.

SSB BART Group is committed to workforce diversity. Equal Opportunity Employer. Copyright 2017, SSB BART Group. All rights reserved.

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